Securus Technologies is an American prison technology company based in Dallas, Texas. The company was established in 1986 and has offices in Allen, Atlanta, Carrollton and Georgia.
In a recent news release, Securus announced its intention to publish facts, reports, articles and findings that will point out the integrity breaches and wrongdoings by its rival in the industry, Global Tel Link (GTL). According the company’s Chief Executive Officer Richard Smith, it is offensive to the entire industry when a carrier stoops well below the integrity level that most other carriers have. Any business in the industry should do more than just make profits. They should serve customers with their interest at heart in the most ethical way.
Richard Smith noted that the press release was just one of actions that Securus had planned to expose the wrong doing and integrity breaches by GTL. More press releases was destined to be held over the next six months to shame GTL for their actions. One of the issues to be reviewed include their actions when they served Louisiana Department of Corrections.
An investigation by the Public Service Commission found that GTL had programmed their clocks in Louisiana’s facilities by adding 15-36 seconds to the duration of every call made by families or friends who contacted their inmates. The company had also programmed its telephones to rate calls on a basis of higher rates rather than those permitted under the tariffs of FCC. These practices were totally unauthorized.
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About Securus Technologies
Securus Technologies offer investigation, public safety, correction and monitoring solutions in the inmate communication industry. The company operates more than 3500 correctional, public safety and law enforcement agencies serving a total of 1.2 million inmates across United States. To learn more about the company’s full suite of technological solutions, you can follow them on Twitter.