Leading inmate communication services provider, Securus Technologies recently inaugurated its groundbreaking Inmate Forms and Grievance application, which will be available on the ConnectUs platform. During the launch, Securus’ Vice president and Head of Marketing and Strategy, Mr. Russell Roberts, asserted that the firm’s commitment to the provision of new technology remains steadfast. He further added that the inmate forms will go a long way in modernizing the services and products offered by the company to its customers.
Correctional facilities have been using paper forms to collect various inmate requests and grievances. This technique is time consuming because prison officers are forced to move from one cell block to another distributing the forms. Thereafter, they waste more time collecting, moving, logging-in requests, and responding to them. Filing, archiving and stowing such forms also consumes a lot of time.
The new application will negate the need for all the aforementioned processes. When in use, an inmate’s request will be made and responded to in a matter of minutes. No paperwork will be involved. The platform is already receiving rave reviews from inmates and correctional officers who have had the opportunity to use it. Its advancement is part of Securus’ efforts to remodel the incarceration experience. The Inmate Forms and Grievance application also comes with a host of other user-friendly features, which were previously unavailable.
A Précis of Securus Technologies
This is a prominent telecommunications firm based in Dallas TX. For thirty years, the company has had an unwavering dedication towards providing top-notch inmate communication products and services to incarceration facilities throughout North America. Securus Technologies avails its services to more than 3000 correctional facilities. The firm has a work-force of over 1,000 employees, who oversee its day to day activities. Besides its corporate headquarters, Securus has smaller bases of operation in Carrollton, Allen and Atlanta. The company has also been investing in latest technologies, acquisitions, and patents to read more, click here for more details.