Top Customer Service Award Goes To Securus Technologies

The Stevie Award is a prestigious customer service award that is awarded to the leaders in customer service excellence each year. A panel of over seventy five judges determines who will win this prestigious award. Securus Technologies was the recent recipient of the Stevie Award and told PRN Newswire that their top priority will continue to be customer service satisfaction. They have over 12,000+ IT professionals that are trained in the highest level of customer service satisfaction and telecommunications securities. If you’re interested in learning more about Securus Technologies, you’re encouraged to visit their exclusive website for more information.

 

Securus Technologies Is A Leading Inmate Communications Provider

 

PRN Newswire has reported that Securus Technologies is one of the largest growing inmate communications providers. They’re still responsible for a high level of monitoring and surveillance that is mandated under government regulations. They ensure the safety of the general public against telecommunications crime. Their customers recently used their technological features to report a securities threat. Their customers quickly notified Securus officials in the irregularities to avoid an increase in fees. Thousands of customers depend on Securus Technologies to stay connected with the ones they love in a correctional facility.

 

Securus Technologies Features

 

Inmate Voicemail

 

Inmate voicemail features will allow their customers to retrieve messages from their legal counsel, friends, and family members. They have access to a personalized account that ensures that they can receive messages and retrieve them at their leisure.

 

Video Visitation

 

Video visitation is a great features that gives inmates and the love ones face-to-face communication. You get complete control over the high definition video that gives you complete control including the sound. Just a few clicks of an onscreen controls will let you adjust the picture and sound the way you want.